At TELUS Agriculture & Consumer Goods, we use surveys to better understand our customers and continuously improve our services. We send surveys for two main purposes:
Feedback Surveys: We periodically ask for your feedback on specific features, services, or experiences. Your responses help us identify what's working well and where we can make improvements. This feedback is invaluable in shaping our product roadmap and ensuring we're meeting your needs.
Whether you've recently used one of our services, attended an event, or experienced a particular feature, your perspective matters. These surveys are typically brief and focused, allowing us to gather meaningful insights without taking up too much of your time.
Let's Connect Surveys: From time to time, we may invite you to share information about services or products you're interested in. By completing these surveys, you're letting us know how we can better assist you. Our team will use the information you provide to get back to you with personalised recommendations and support.
These surveys help us understand your needs and preferences so we can reach out with solutions that are genuinely relevant to you. By opting in, you're giving us permission to follow up with tailored information and support that aligns with your interests.
Why We Ask
Your input directly influences how we develop and refine our offerings. Whether you're sharing feedback on a current service or expressing interest in new solutions, every response helps us serve you better.
Surveys enable us to make data-driven decisions, prioritise improvements that matter most to our customers, and ensure our services remain aligned with your evolving needs. Your voice is central to our commitment to excellence.
Your Privacy & Data All survey responses are handled in accordance with our privacy policy, and your data is treated with the utmost care. We never share your information without your consent.